About Us
Prime Insurance Company has always lived up to its name by being one step ahead of the insurance industry, and finding new and affordable insurance solutions. Prime Insurance Company Limited was first approved and granted an Insurance Licence on 1st October, 1991, under the provisions of the former Insurance Act, (1957) of the Laws of Malawi to underwrite general insurance risks.
Excellence and diversity
For us to succeed in the global marketplace, we must attract and retain the right skills and the best,most diverse,talent. In order to do this, we are focused on building the cultural dexterity and collaboration skills of every employee. Essential to our succes is our ability to continue to look at ourselves differently and expand how we think about ourselves as Prime Insurance Company.
Strategy
In addition to organic growth, such as adding regional offices and new product offerings , the company makes selective partenerships to strengthen its niche operating environment.
Experience
Our knowledge of the industries we serve is the core of Prime Insurance Company’s success; decades of experience provide us with an in-depth perspective of the unique issues specific to the markets we serve. Through active involvement in industry associations, trade organizations, events, conventions and meetings, our staff stays abreast of current issues and trends.
Claims Management
We are known and acquired our credibility in the market with prompt settlement of claims. Our claims department has the most efficient team ensuring and continually improving the service standards. We are evolving into a new generation company providing solutions to the comtemporary business environment.
To be the general insurance company of choice to the insuring public.
To provide a comprehensive range of high quality insurance products in a manner that exceeds client’s expectations
- Integrity: We shall conduct our business in an open, honest and ethical manner.
- Professionalism: We will adhere to industry and business professional guidelines Quality Customer
- Service: We will ensure superior customer service delivery.
- Teamwork: We will instil a culture of collaboration.
- Innovation: We will encourage and nurture creativity.
Our technical operations are backed by A+ rated regional and international Reinsurance companies through MINERVA Re. Our lead insureres are East Africa Re, Continental Re and Malawi Reinsurance Corporation. No matter how big and complex the risk, we will cover it.